Other FAQs
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What is 123Signup's Event Manager?
Who can use the Event Manager Service?
What kind of events are suitable for 123Signup's Event Manager?
How are the online event registration forms linked to my site?
Are the online registration forms customized to my website's look & feel?
What is the advantage of using 123Signup's Event Description page?
Can I use my own Event Description page for some events but not all?
Can I use my own Event Calendar?
What is the advantage of using 123Signup's Event Calender?
American Express is expensive, can I disable it?
Can I accept checks and POs for my events?
Are reports available all the time?
How do I get badges for my events?
Do I have to use 123Signup's email tool?
What are the advantages of using 123Signup's email tool?
Can I pre-load my target audience for email marketing?
What happens to attendee data between one event and the next?
Can I capture additional event attendee information?
Can I capture attendee information specific to an event?
How do I do questionaires/surveys?
How is the Event Manager integrated with other 123Signup services?
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What
is 123Signup's Event Manager?
123Signup's Event Manager
provides an easy-to-use, yet powerful set of tools
for you to design, publicize and manage your events and
offers the convenience of online event registration to your
attendees.
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Who can use the Event Manager Service
This service can be used by any event planner to provide convenience for their attendees while reducing the workload of their staff.
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What
kind of events are suitable for 123Signup's Event
Manager?
123Signup's Event Manager is suitable for a wide
variety of events including the following:
- Conferences
- Trade shows
- Meetings
- Fund raising dinners
- Networking get-togethers
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How
are the online event registration forms linked to my site?
This can be done in one of three ways:
Link 123Signup's online event registration forms to an event description page on your website.
Link 123Signup's event description page to the event calendar on your website.
Link 123Signup's event calendar to your website.
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Are
the online registration forms customized to my website's look
& feel?
123Signup's forms design consistently maintains
your organization's identity. To the visitor the forms look
seamlessly integrated with your website. Forms can also be
placed inside a frame. The "Powered by 123Signup" logo
is placed at the bottom of the page.
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What
is the advantage of using 123Signup's Event Description
page?
123Signup's
Event Description page provides a convenient way for you
to display all the event information in a professionally
formatted manner without having to create a separate page on
your own website. While HTML knowledge is not required, you can
enhance the visual impact of this page by providing HTML formatted
blocks of information as well. Convenient links to "Yahoo maps"
and "Add to my Outlook Calendar" are automatically
included in these pages.
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Can
I use my own Event Description page for some events but
not all?
Yes.
For example you may create a separate event description page on
your website for a special event and use 123Signup's standard
Event Description page for other events. In the event registration
sequence, the "More Info" button always displays the
appropriate event description page.
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Can I use my own Event Calendar?
Yes. In your event calendar you can provide links to Event Description pages on either your website or at 123Signup.
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What
is the advantage of using 123Signup's Event Calendar?
When
you define an event using 123Signup's Control Center, it is automatically
added to the Event Calendar. Thus if you have a link on your website to this
Event Calendar, you will not have to make any changes on
your website.
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American
Express is expensive, can I disable it?
Yes. You can choose to accept only MasterCard and VISA for credit card processing.
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Can
I accept checks and POs for my events?
Yes.
You can choose to accept event registration by check or
PO. The payment status is kept pending until
the check arrives. A staff member can mark the online
event registration as complete when payment is received.
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Are
reports available all the time?
As
with all of 123Signup's online services, reports are available 24x7. Since
all reports are generated in real time, new reports always have
up-to-the-minute information. Reports can be saved for later
viewing.
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How
do I get badges for my events?
You
can print badges on standard Avery labels directly from
the website, or you can download the badge information
into an Excel file and print them using other
means. 123Signup provides the convenience to
print badges in batches, sorted by name or by event registration
number. This flexibility allows you to print most badges
the night before your event and then only print badges
for late registrants immediately prior to the event.
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Do
I have to use 123Signup's email tool?
No.
You can send email notifications about your event
though any means. You may choose to include
a link to the event registration form directly in your email.
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What
are the advantages of using 123Signup's email tool?
123Signup's
mail merge feature lets you personalize each email using the names
and other profile fields in the database. Email
is sent individually to each recipient. You can also
include a personalized link to the online event registration
form. When the person reading the email clicks on
the personalized link, the online event registration form loads complete with his or her
information. Such personalized emailings are
known to increase response rates.
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Can
I pre-load my target audience for email marketing?
Yes.
This will be particularly useful when announcing your first event.
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What happens to attendee data between one event and the next?
All attendees for all events are automatically added to your
database. You can target future mailings to this database very easily using the email tool.
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Can
I capture additional event attendee information?
Yes,
the profile capture for an attendee can be customized to
suit your needs. You can collect useful
information about attendee interests to be used with the
email tool to target future mailings.
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Can I capture attendee information specific to an event?
123Signup
provides two ways of capturing attendee
information. Information that is of a
semi-permanent nature (e.g, industry category,
interests) is captured in the attendee
profile. Information that is specific to an event,
such as meal preference, is captured using the
Event QuestionnaireSurvey feature (see below).
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How do I do questionnaires/surveys?
Questionnaires/surveys are available as an option in Event Manager Premier and Platinum packages.
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How is the Event Manager integrated with other services offered by 123Signup?
123Signup
offers two other related services, Association
Manager and Member
Directory. Association Manager extends 123Signup's
event registration services to provide complete membership database
maintenance, including membership enrollment, renewals, and profile
updates. Member Directory provides a searchable online database that
can be used in conjunction with Association Manager or as a standalone.
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